Amazon Pay, the digital payments arm of Amazon India, has announced that it will now accept Rs 2,000 notes during doorstep delivery. This means that customers can now use their Rs 2,000 notes to top up their Amazon Pay balance, which can then be used to pay for online purchases, Scan & Pay at stores, or shop on Amazon.

The new facility is available to all Amazon Pay users who have completed video KYC on the Amazon app. To top up their balance, customers can simply hand over their cash to the Amazon delivery agent during a cash-on-delivery order. The delivery agent will then scan the notes using a portable QR code reader and the amount will be credited to the customer's Amazon Pay balance instantly.

The move by Amazon Pay is seen as a way to help customers who are still holding on to their Rs 2,000 notes. The Reserve Bank of India (RBI) had announced in May 2023 that it would be withdrawing Rs 2,000 notes from circulation, but gave people until September 30, 2023, to exchange or deposit them. However, many people are still reluctant to part with their Rs 2,000 notes, as they are the highest denomination in circulation.

The new facility by Amazon Pay is likely to be welcomed by these customers, as it will allow them to easily convert their Rs 2,000 notes into digital form. This will also make it easier for them to use their money for online purchases and other digital transactions.

In addition to the convenience factor, the new facility by Amazon Pay also has the potential to boost the adoption of digital payments in India. As more and more people become comfortable with using digital payments, it will help to drive growth in the e-commerce and retail sectors.

Benefits of the new facility

The new facility by Amazon Pay offers a number of benefits for customers, including:

• Convenience: Customers can now easily top up their Amazon Pay balance using their Rs 2,000 notes, without having to go to a bank or ATM.
   
• Flexibility: Customers can use their Amazon Pay balance to pay for online purchases, Scan & Pay at stores, or shop on Amazon.
   
• Security: Amazon Pay uses a secure payment processing system to protect customer data.
  How to use the new facility

To use the new facility by Amazon Pay, customers need to:

• Complete video KYC on the Amazon app.
   
• Place an order on Amazon that is eligible for cash-on-delivery.
   
• Hand over their Rs 2,000 notes to the Amazon delivery agent during the delivery.
   
• The delivery agent will scan the notes using a portable QR code reader and the amount will be credited to the customer's Amazon Pay balance instantly.